Miller’s PA Services (Non-Personal Care)
Effective Date:  02/03/2026

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1. Who We Are

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Miller’s PA Services (Non-Personal Care) is a self-employed Personal Assistant service providing non-personal care support within Aberdeenshire and surrounding areas.

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For the purpose of UK data protection law, Miller’s PA Services is the Data Controller of the personal information you provide.

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Contact Details:
Julie Miller
Email:  julie@millerspaservices.co.uk
Phone:  07404 538719
Location: Aberdeenshire, Scotland

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2. What Information We Collect

 

We may collect and process the following information:

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Personal Information

• Name

• Address

• Telephone number

• Email address

• Emergency contact details

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Service Information

• Support requirements

• Relevant risk assessment information

• Communication preferences

• Appointment and visit records

 

Website Information

• Contact form enquiries

• Basic website usage data (via cookies, if enabled)

 

3. How We Use Your Information

 

We collect and use personal information to:

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• Respond to enquiries

• Provide agreed support services

• Maintain service agreements

• Complete client support plans

• Complete risk assessments

• Manage invoices and payments

• Meet legal and insurance requirements

• Safeguard clients and others

 

We only collect information that is necessary to deliver safe and professional support.

 

4. Lawful Basis for Processing

 

Under UK GDPR, we rely on the following lawful bases:

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• Contract – To deliver agreed support services

• Legal Obligation – For tax, insurance and safeguarding requirements

• Legitimate Interests – To manage and improve the service

• Consent – Where required (e.g., emergency contacts)

 

5. How Your Information Is Stored

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• Client records are stored securely (password-protected digital files and/or locked storage).

• Information is only accessible to Julie Miller.

• Data is retained only as long as necessary for legal, insurance and tax purposes.

 

6. Sharing of Information

 

Your information will not be shared with third parties unless:

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• Required for safeguarding concerns

• Required by law

• Required for insurance purposes

• You have given consent

• Communication is necessary with relevant professionals (e.g., social worker, GP)

 

Information is shared on a need-to-know basis only.

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7. Your Data Protection Rights

 

Under UK GDPR, you have the right to:

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• Request access to your personal data

• Request correction of inaccurate data

• Request erasure of data (where applicable)

• Object to processing in certain circumstances

• Request restriction of processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

 

You can contact the ICO at:

https://ico.org.uk

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8. Cookies (If Applicable)

 

If this website uses cookies, they are used to improve website functionality and user experience. You can control cookie settings through your browser.

 

9. Data Security

 

Reasonable steps are taken to protect personal information from loss, misuse, unauthorised access or disclosure.

 

10. Changes to This Policy

 

This Privacy Policy may be updated from time to time. The latest version will always be available on this website.